ABOUT US

OUR LUXURY HOME FRAGRANCE RANGE INCLUDES SOY WAX CANDLES, WAX MELTS, ROOM SPRAYS AND REED DIFFUSERS.

WE BELIEVE THAT EACH AND EVERY SCENT SHOULD AWAKEN SENSATIONS, REFRESH MEMORIES AND ENHANCE YOUR MOOD.

DELIVERY INFORMATION

COMPLIMENTARY STANDARD UK DELIVERY ON ALL ORDERS OVER £60. 

 

WE USE ROYAL MAIL, HERMES & DPD FOR OUR ORDERS.

WE DO NOT CURRENTLY OFFER INTERNATIONAL SHIPPING, BUT YOU WILL EXPECT TO SEE THIS IN THE NEAR FUTURE. 

WE AIM TO DISPATCH ALL ORDERS WITHIN 72 HOURS.  YOU WILL RECEIVE AN EMAIL CONFIRMATION WHEN YOUR ORDER HAS BEEN DISPATCHED. 

PRIVACY/COOKIE POLICY

WE RESPECT ALL CONCERNS ABOUT PRIVACY POLICIES.


OUR PRIVACY POLICY EXPLAINS THE TYPES OF PERSONAL DATA WE COLLECT ABOUT OUR CUSTOMERS, HOW WE USE THIS INFORMATION AND WITH WHOM WE SHARE IT. 

YOU CAN VIEW/DOWNLOAD THESE DOCUMENTS AT THE BOTTOM OF THIS PAGE IF YOU WISH TO.

RETURN POLICY

IF YOU ARE UNSATISFIED WITH YOUR PURCHASE FROM LOVE MILLY, YOU CAN REQUEST TO RETURN OR EXCHANGE. 

ONCE A PRODUCT HAS BEEN OPENED OR TESTED, WE WILL BE UNABLE TO EXCHANGE/REFUND, IF YOU ARE UNHAPPY WITH THE FRAGRANCE.


ALL GOODS MUST BE RETURNED TO US WITHIN 14 WORKING DAYS OF YOUR LOVE MILLY DELIVERY.

WE CANNOT ACCEPT LIABILITY FOR RETURNED GOODS LOST IN TRANSIT.

IF THERE IS A FAULT FOUND WITHIN ONE OF OUR PRODUCTS WE WILL REIMBURSE ANY RETURN POSTAGE COSTS TO YOU.

HOW TO CARE FOR YOUR CANDLES

​ALL OF OUR SOY WAX CANDLES ARE MADE FROM HIGH QUALITY PRODUCTS TO PROVIDE YOUR HOME WITH HOURS OF FRAGRANCE. 

 

• REMOVE ALL PACKAGING AND PLACE ON A HEAT RESISTANT SURFACE.
• DO NOT LEAVE CANDLES UNATTENDED WHILST IN USE.
• DO NOT MOVE CANDLE WHILST HOT
• BURN YOUR CANDLE FOR NO LONGER THAN 4 HOURS AT ONE TIME.
• KEEP CANDLES OUT OF DRAFTY AREAS AND AWAY FROM FLAMMABLE MATERIALS.
• DISCONTINUE USE WHEN ½ INCH OF WAX REMAINS IN THE GLASS.

HOW TO CARE FOR YOUR WAX MELT WARMER

OUR LOVE MILLY WAX MELT WARMERS ARE EXTREMELY FRAGILE AND WILL NEED TO BE HANDLED WITH CARE.

TO CHANGE YOUR WAX MELT,:

• WAIT UNTIL THE WAX IS COMPLETELY HARDENED.

• LIGHT A TEA-LIGHT, PLACE IN  YOUR WARMER & WAIT 10-15 SECONDS
• PRESS DOWN VERY CAREFULLY ON THE WAX MELT TO REMOVE & DISPOSE OF
• PLACE NEW WAX  MELT IN YOUR WARMER & ENJOY!

VIDEO: STEP-BY-STEP ON HOW TO CHANGE YOUR WAX MELT WITH THE LOVE MILLY WAX WARMER

How to change the Wax Melt in your LM Wax Warmer